Frequently Asked Questions
Everything you need to know about your Blancs experience.
What is the typical shipping timeframe for Blancs orders?
Standard shipping usually takes 3-5 business days within the continental United States, while international shipping can take 7-14 business days depending on your location.
How do I return or exchange an item?
We offer a 30-day return policy for all unworn items with original tags. Simply visit our returns portal to generate a prepaid shipping label and initiate your exchange or refund.
How can I ensure I am ordering the right size?
Every product page features a detailed 'Size Guide' with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer interest-free installments through Klarna and Afterpay.
Are Blancs garments sustainably made?
Yes, we prioritize ethical manufacturing and use organic or recycled materials whenever possible. Detailed transparency reports for each collection are available on our Sustainability page.
Can I modify or cancel my order after it has been placed?
Orders are processed quickly to ensure fast delivery. You can modify or cancel your order within 60 minutes of placement by contacting our customer support team via live chat.